Frequently Asked Questions
How does our site PainOnlinePharma deal with customers?
We painonlinepharma are helping people to have their prescription fulfilled without any hurdle safely, we are working as an intermediary providing our portal to the customers to place their order which can also be tracked.
I am little bit confused about placing online order ?
You don't need to be confused about it if you have any confusion we have our number on our portal simply dial or write to us on the provided email. If any of our representatives is not able to reply to your query you will be transferred to our senior representatives who will assist you with all the queries you may have. Even the information you share with our representatives are kept as secret like your medical history etc.
What are your working hours?
We are available 24*7 Monday thru Friday from 9:00 am to 9:00 pm but you can write us anytime and we will be happy to reply you back.
What is the mode of delivery you use?
We ship your package via FedEx and UPS which is called to be the safest and the fastest way of delivery.
Do you deliver the orders without prescription too?
Yes, we do accept the orders without prescription too as we are authorized to do that.
Do you accept the return?
No. It is not allowed as per Federal law, we also do not have refund policy but yes if your package is damage in that case refund can be done.
How are the details mentioned on the parcel you deliver?
Do not worry about that we just mention the recipient name and shipping address so that you do not get in any trouble.